Is it possible to use Uber in Cancun? Update (August 4th, 2020)

Uber associate driving

Since many tourists travel from countries where this service is available, when coming down to Cancun (or during the trip planning) they wonder if is Uber available in Cancun.

Uber in Mexico

As a worldwide recognized tourist destination, in Cancun, many tourists look for mobility options to move in a simple way to their accommodations. For travel agents, is normal to be asked if does Uber work in Cancun.

The digital platform offers transportation services provided by individuals in different cities, including some of Mexico like Mexico City; however, the local government of the State corresponding to Cancun is still adapting to the new tendencies and creating proper regulations for Uber and other digital platforms operate normally, so in Cancun as in other nearby destinations (Playa del Carmen, Tulum, etc.). It’s not so easy to get an Uber from Cancun Airport as it is in other tourist hubs.

Can you use Uber in Cancun?

Broadly speaking, Uber does not operate completely legally in Cancun yet. It could be a good idea to prevent troubles by not hiring them (at least, not yet). On the other hand, there are companies (like us) offering touristic transportation services without any legal issue. Services range from private airport transportation to shuttles to Tulum and other destinations.

One of the main reasons for which Uber has not completely established yet is because the local taxi guild has come against it, arguing supposed affectations to their patrimony.

Local government dependencies in charge of mobility services regulations have demonstrated certain bias for the taxi guild motives. Some local news portals suggest the existence of particular interests involved in these dependencies which prevent the proper regulation. Anyhow, there are still some Uber associates “jumping the wall” and providing services, even though the legal situation.

The main issue is not for you to hire an Uber service, but to be in the middle of a discussion. Some taxi drivers attack Uber associates to provoke them a legal sanction; and you would be in the middle of all this action. Definitely, an experience that no tourist would like to live during their dream vacation.

Conclussion: Evade troubles and book with us

The only reason for which a traveler would prefer Uber instead of a Luxury Transportation Service (for example) would be the price. Well, there’s nothing to worry about. There is not so much difference in prices. In fact, we have fixed rates per destination. You can book your transfer and get an affordable price for an actual 5-stars service.